NetSuite Customer Support Training: Leveraging the RF-SMART Knowledge Base 

About The Webinar

Each month, our customer support team provides an informative 30-minute training over a different topic.

RF-SMART is excited to announce that we are upgrading our Knowledge Base (KB) to a new platform that will provide an improved experience for users.

 In recording, we give a tour of the upgraded KB. Some new features included: 

  • An intuitive search feature that serves even more relevant content for search terms.
  • The ability to search across previous support tickets if the need to solve recurring challenges arises.
  • An online portal to enter support tickets, rather than calling our helpdesk.

This training is for RF-SMART customers only. If you are not a customer but have questions about this topic, please email info@rfsmart.com.

sarah round

Sarah Archer

Customer Education Team

Watch the Recording